{"id":13369,"date":"2024-07-08T09:10:27","date_gmt":"2024-07-08T09:10:27","guid":{"rendered":"https:\/\/liko.foxthemes.me\/?page_id=13369"},"modified":"2026-02-18T20:31:29","modified_gmt":"2026-02-18T20:31:29","slug":"para-tu-compra","status":"publish","type":"page","link":"https:\/\/carnnavalcoffee.com\/en\/para-tu-compra\/","title":{"rendered":"Para tu compra"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13369\" class=\"elementor elementor-13369\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07f8c9e e-flex e-con-boxed e-con e-parent\" data-id=\"07f8c9e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e09a471 elementor-widget__width-inherit elementor-widget elementor-widget-tp-page-title\" data-id=\"e09a471\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<div class=\"tp-el-section\">\n    <div class=\"tm-hero-content\">\n                    <span class=\"tm-hero-subtitle tp-el-subtitle\">Pol\u00edticas de <\/span>\n            \n        <h2 class=\"tm-hero-title fs-220 tp-el-title\">Compra y Env\u00edo<\/h2>    <\/div>\n    \n            <p class=\"tm-hero-text tp_title_anim tp-el-desc\">\n            Si tienes dudas durante tu compra o con el env\u00edo, puedes contactarnos        <\/p>\n    <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9f0da0 e-flex e-con-boxed e-con e-parent\" data-id=\"e9f0da0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a85bc6d e-con-full e-flex e-con e-child\" data-id=\"a85bc6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-067a96e elementor-widget elementor-widget-tp-faq\" data-id=\"067a96e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n    \n\n        <div class=\"fq-faq-wrapper\">\n            <div class=\"tp-service-2-accordion-box\">\n                <div class=\"accordion\" id=\"accordionExample-067a96e\">\n\n                    \n                    <div class=\"accordion-items tp-el-separtor\">\n                        <h2 class=\"accordion-header\">\n                            <button class=\"accordion-buttons tp-el-title collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseOne-067a96e0\" aria-expanded=\"true\" aria-controls=\"collapseOne-067a96e0\">\n                                Pol\u00edticas de Compra y Env\u00edos                                <span class=\"accordion-icon tp-el-icon-color\"><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapseOne-067a96e0\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionExample-067a96e\">\n                            <div class=\"accordion-body\">\n                                <p class=\"tp-el-content\">\ud83d\uded2 <strong>1. Proceso de Compra<\/strong>\n<br><br>\n\n<strong>Selecci\u00f3n de productos:<\/strong>\n<br>\nElige los caf\u00e9s o productos que desees y agr\u00e9galos al carrito de compras.\n<br><br>\n\n<strong>Finalizar pedido:<\/strong>\n<br>\nCompleta tus datos de contacto, direcci\u00f3n de env\u00edo y m\u00e9todo de pago.\n<br><br>\n\n<strong>Confirmaci\u00f3n de pedido:<\/strong>\n<br>\nUna vez confirmado el pago, recibir\u00e1s por correo electr\u00f3nico un resumen del pedido y la factura.\n<br><br>\n\n<strong>Registro opcional:<\/strong>\n<br>\nNo es obligatorio registrarte para comprar, pero si lo haces podr\u00e1s guardar tus datos para futuras compras.\n<br><br><br><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    \n                    <div class=\"accordion-items tp-el-separtor\">\n                        <h2 class=\"accordion-header\">\n                            <button class=\"accordion-buttons tp-el-title collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseOne-067a96e1\" aria-expanded=\"true\" aria-controls=\"collapseOne-067a96e1\">\n                                Env\u00edos                                <span class=\"accordion-icon tp-el-icon-color\"><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapseOne-067a96e1\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionExample-067a96e\">\n                            <div class=\"accordion-body\">\n                                <p class=\"tp-el-content\"><strong>Cobertura:<\/strong>\n<br>\nRealizamos env\u00edos a todas las ciudades y municipios de Colombia a trav\u00e9s de transportadoras nacionales (Servientrega, Envia, Deprisa u otra seleccionada).\n<br><br>\n\n<strong>Tiempo de entrega:<\/strong>\n<br>\nBogot\u00e1 y \u00e1reas cercanas: 1\u20133 d\u00edas h\u00e1biles despu\u00e9s de confirmado el pago.\n<br>\nOtras ciudades principales: 2\u20135 d\u00edas h\u00e1biles.\n<br>\nZonas apartadas: el tiempo puede variar seg\u00fan la log\u00edstica del operador.\n<br><br>\n\n<strong>D\u00edas de despacho:<\/strong>\n<br>\nNo se procesan env\u00edos los fines de semana ni d\u00edas festivos; los pedidos recibidos en esos d\u00edas se despachan el siguiente d\u00eda h\u00e1bil.\n<br><br>\n\n<strong>Seguimiento:<\/strong>\n<br>\nUna vez despachado el pedido te enviaremos un c\u00f3digo de rastreo por correo electr\u00f3nico o WhatsApp para que puedas consultar el estado con la transportadora.\n<br><br><br><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    \n                    <div class=\"accordion-items tp-el-separtor\">\n                        <h2 class=\"accordion-header\">\n                            <button class=\"accordion-buttons tp-el-title collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseOne-067a96e2\" aria-expanded=\"true\" aria-controls=\"collapseOne-067a96e2\">\n                                Costos de Env\u00edo y M\u00e9todos de Pago                                <span class=\"accordion-icon tp-el-icon-color\"><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapseOne-067a96e2\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionExample-067a96e\">\n                            <div class=\"accordion-body\">\n                                <p class=\"tp-el-content\">El valor del env\u00edo se calcula autom\u00e1ticamente en el checkout seg\u00fan tu direcci\u00f3n y el peso o volumen del paquete.\n<br><br>\n\nEnv\u00edo gratuito a partir de cierto monto de compra podr\u00e1 aplicarse seg\u00fan promociones vigentes.\n<br><br><br>\n\nAceptamos pagos seguros mediante:\n<br>\n\u2013 Tarjetas de cr\u00e9dito y d\u00e9bito (Visa, Mastercard, American Express, etc.).\n<br>\n\u2013 Pasarelas de pago locales (PSE, Nequi, Daviplata, etc.).\n<br>\n\u2013 Otras plataformas de pago online seg\u00fan disponibilidad.\n<br><br>\n\nTu informaci\u00f3n financiera siempre es protegida por nuestra plataforma de pago y no almacenamos datos sensibles de tarjetas en nuestros servidores.\n<br><br><br><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    \n                    <div class=\"accordion-items tp-el-separtor\">\n                        <h2 class=\"accordion-header\">\n                            <button class=\"accordion-buttons tp-el-title collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseOne-067a96e3\" aria-expanded=\"true\" aria-controls=\"collapseOne-067a96e3\">\n                                Cambios y Devoluciones                                <span class=\"accordion-icon tp-el-icon-color\"><\/span>\n                            <\/button>\n                        <\/h2>\n                        <div id=\"collapseOne-067a96e3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionExample-067a96e\">\n                            <div class=\"accordion-body\">\n                                <p class=\"tp-el-content\"><strong>Derecho de retracto:<\/strong>\n<br>\nTienes entre 5 y 10 d\u00edas calendario desde la entrega para solicitar la devoluci\u00f3n del producto, siempre que est\u00e9 en perfecto estado, sin uso y con su empaque original.\n<br><br>\n\n<strong>Producto defectuoso o incompleto:<\/strong>\n<br>\nSi tu producto llega da\u00f1ado, incompleto o con defectos de fabricaci\u00f3n, cont\u00e1ctanos y gestionaremos el cambio o reembolso sin costo adicional.\n<br><br>\n\n<strong>Proceso:<\/strong>\n<br>\nPara tramitar una devoluci\u00f3n o cambio, env\u00eda un correo a nuestro canal de atenci\u00f3n al cliente con el n\u00famero de pedido y fotograf\u00edas del producto.\n<br><br><br>\n<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ddfc66 e-con-full e-flex e-con e-child\" data-id=\"2ddfc66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4c3ba7 elementor-widget elementor-widget-tp-animated-text\" data-id=\"e4c3ba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-animated-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n\n<h4 class=\"liko-animated-text-widget tp-el-animation-heading tp-section-title-span-padding\">Atenci\u00f3n al Cliente<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08183bf elementor-widget elementor-widget-tp-animated-text\" data-id=\"08183bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-animated-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n\n<p class=\"liko-animated-text-widget tp-el-animation-heading tp-section-title-span-padding\">info@carnnavalcoffee.com\n<br>\n(+57) 322 626 8713\n<br><br><br><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb95f9d elementor-widget elementor-widget-image\" data-id=\"eb95f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"734\" height=\"1100\" src=\"https:\/\/carnnavalcoffee.com\/wp-content\/uploads\/2026\/01\/Carnnaval-Coffee-2.jpg\" class=\"attachment-full size-full wp-image-15953\" alt=\"\" srcset=\"https:\/\/carnnavalcoffee.com\/wp-content\/uploads\/2026\/01\/Carnnaval-Coffee-2.jpg 734w, https:\/\/carnnavalcoffee.com\/wp-content\/uploads\/2026\/01\/Carnnaval-Coffee-2-600x899.jpg 600w\" sizes=\"(max-width: 734px) 100vw, 734px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f54faa0 e-flex e-con-boxed e-con e-parent\" data-id=\"f54faa0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas de Compra y Env\u00edo Si tienes dudas durante tu compra o con el env\u00edo, puedes contactarnos Pol\u00edticas de Compra y Env\u00edos \ud83d\uded2 1. Proceso de Compra Selecci\u00f3n de productos: Elige los caf\u00e9s o productos que desees y agr\u00e9galos al carrito de compras. Finalizar pedido: Completa tus datos de contacto, direcci\u00f3n de env\u00edo y m\u00e9todo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-13369","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Para tu compra - Carnnaval Coffee | Caf\u00e9 del Eje cafetero<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carnnavalcoffee.com\/en\/para-tu-compra\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Para tu compra - Carnnaval Coffee | Caf\u00e9 del Eje cafetero\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edticas de Compra y Env\u00edo Si tienes dudas durante tu compra o con el env\u00edo, puedes contactarnos Pol\u00edticas de Compra y Env\u00edos \ud83d\uded2 1. Proceso de Compra Selecci\u00f3n de productos: Elige los caf\u00e9s o productos que desees y agr\u00e9galos al carrito de compras. 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